Accessibility Statement

Our commitment

CloudPath Academy is built to be usable by everyone, including learners who rely on assistive technology. We're working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA published by the W3C. We treat accessibility as ongoing work — this statement reflects what we believe is true on the date above and we update it as we ship improvements.

What we've done so far

• Semantic landmarks (header, main, nav, footer) on every page so screen-reader users can jump between sections.
• Skip-to-main-content link at the top of the page, visible on keyboard focus.
• aria-current, aria-expanded, aria-controls, and aria-labelledby on interactive elements where they affect navigation or state.
• Keyboard reachability on all primary CTAs, sidebar nav, lesson controls, and form fields. Tab order matches visual order; focus rings are visible.
• Auto-rotating elements (testimonial carousel, animated avatar) honor pause-on-hover, pause-on-focus, and the OS-level prefers-reduced-motion setting via Framer Motion's MotionConfig reducedMotion="user".
• Color tokens checked against WCAG AA contrast for primary text. (Lower-emphasis label colors are an active area of work — see “Known issues” below.)
• Forms use linked labels, native input types, and field-level error messaging.
• Cookie consent is keyboard-operable, with a Cancel + Save flow that doesn't trap focus.

Known issues we're still working on

• Some low-emphasis labels in the lesson and dashboard surfaces use opacity values that don't yet meet WCAG AA contrast at every size. Tracked as audit issue #894.
• Lesson visualizations are interactive diagrams; not every visualization has a non-visual equivalent yet. The lesson narrative covers the same material but a screen-reader-first walkthrough is still in progress.
• The internship simulation includes audio dialogue (TTS) and a talking-avatar; transcripts are available but a full captioning layer is not yet shipped.
• The /tutor voice mode does not yet expose a transcript copy-out for screen-reader users.

We do not currently claim full WCAG 2.1 AA conformance; we claim that we're actively working toward it.

Standards we reference

We use WCAG 2.1 Level AA as our primary technical reference, plus Section 508 of the Rehabilitation Act and the ADA Title III accessibility expectations applicable to commercial websites in the United States. EU learners covered by the EAA / EN 301 549 may find our posture useful too; the underlying WCAG criteria are the same.

Report an accessibility issue

If something on CloudPath isn't working for you, email accessibility@cloudpathportal.com. Please include the page URL, what you were trying to do, what happened, and the assistive technology you were using (if any). We aim to acknowledge within 2 business days and either fix or document a workaround within 30 days.

You can also reach us via /contact.